Terms & Conditions


The following terms and conditions set out the basis on which Construction Products Solutions International Ltd, (Company Number: 6969591) whose registered office is at 10-12 Mulberry Green, Old Harlow, Essex, CM17 0ET (“CPS”), shall sell products (“Products”) to the buyer (“Buyer”).


These terms and conditions, together with any order form comprise the whole agreement between CPS and the Buyer in relation to each order for Products that CPS accepts from the Buyer.

1.1 In these conditions, “Contract” means the contract between CPS and the Buyer for the sale and purchase of Products, incorporating these conditions.


1.2 Subject to any variation under clause 1.3, these conditions are the only conditions upon which CPS is prepared to deal with the Buyer and they shall govern each order to the entire exclusion of all other terms or conditions.


1.3 These conditions apply to all CPS’ sales and any variation to these conditions and any representations about the Products shall have no effect unless expressly agreed in writing by an authorised representative of CPS. The Buyer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of CPS which is not set out in the Contract. Nothing in this condition shall exclude or limit CPS’ liability for fraudulent misrepresentation.


1.4 Each order for Products by the Buyer from CPS shall be deemed to be an offer by the Buyer to buy Products subject to these conditions.


1.5 No order placed by the Buyer shall be deemed to be accepted by CPS until an acknowledgement of order is issued by CPS in writing (including by email) or, if earlier, CPS delivers the Products to the Buyer.


1.6 The Buyer shall ensure that the terms of its order and any applicable specification are complete and accurate.

2.1 The quantity and description of the Products shall be as set out in CPS’ acknowledgement of order.


2.2 All samples, drawings, descriptive matter, specifications and advertising issued by CPS and any descriptions or illustrations contained in CPS’ websites, catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Products described in them. They shall not form part of the Contract and this is not a sale by sample.

3.1 Unless otherwise agreed in writing by CPS, delivery of the Products shall take place at the delivery address provided by the Buyer.


3.2 Any dates specified by CPS for delivery of the Products are intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery shall be within a reasonable time.


3.3 Subject to the other provisions of these conditions CPS shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Products (even if caused by CPS’ negligence).


3.4 If for any reason the Buyer fails to accept delivery of any of the Products when they are ready for delivery, or CPS is unable to deliver the Products on time because the Buyer has not provided appropriate instructions, documents, licences or authorisations:


3.4.1 risk in the Products shall pass to the Buyer (including for loss or damage caused by CPS’ negligence);


3.4.2 the Products shall be deemed to have been delivered; and


3.4.3 CPS may store the Products until delivery, whereupon the Buyer shall be liable for all related costs and expenses (including, without limitation, storage and insurance).


3.5 Subject to clause 3.6, The Buyer may cancel a Contract at any time up to 14 days’ following the date of delivery of the relevant Products. Subject to the Buyer returning the relevant Products to CPS in a saleable condition, CPS shall refund to the Buyer the amount paid for the returned Products. Where the Buyer is acting in a business capacity, CPS shall be entitled to charge a 25% restocking charge. Where the Buyer is acting as a consumer, CPS shall not charge any restocking charge. CPS shall not refund any costs paid by the Buyer in respect of delivery or return of the relevant Products. In cases where CPS receives notice of cancellation more than 2 working days’ prior to the planned despatch date for the relevant Products, the Buyer will receive a full refund of the amount paid in respect of the relevant Products.


3.6 The Buyer may not cancel Contracts for any Products that are specially ordered by CPS to fulfil the Buyer’s order, provided that CPS has informed the Buyer of that fact.


3.7 The cancellation and refund policies in clause 3.5 and 3.6 are without prejudice to the Buyer’s rights under clause 8 or any other rights which may not be excluded under applicable law.

4.1 The quantity of any consignment of Products as recorded by CPS on despatch from CPS’ place of business shall be conclusive evidence of the quantity received by the Buyer on delivery unless the Buyer can provide conclusive evidence proving the contrary.


4.2 CPS shall not be liable for any non-delivery of Products (even if caused by CPS’ negligence) unless the Buyer gives written notice to CPS of the non-delivery within 10 days of the date when the Products would in the ordinary course of events have been received.


4.3 Any liability of CPS for non-delivery of the Products shall be limited to replacing the Products within a reasonable time or issuing a refund.

5.1 The Products are at the risk of the Buyer from the time of delivery.


5.2 Ownership of the Products shall not pass to the Buyer until CPS has received in full (in cash or cleared funds) all sums due to it in respect of the Products.

6.1 Unless otherwise agreed by CPS in writing, the price for the Products shall be the price set out in CPS’ price list published on the date of delivery or deemed delivery.


6.2 The price for the Products shall be exclusive of any value added tax and all costs or charges in relation to carriage and insurance, all of which amounts the Buyer shall pay in addition when it is due to pay for the Products except for deliveries to UK mainland addresses where delivery and insurance charges are included in the price provided the minimum order value has been exceeded.

7.1 Subject to clause 7.3, payment of the price for the Products is due in either pounds sterling or Euros (as notified to the Buyer by CPS) in advance. CPS accepts payment with [LIST OF CREDIT AND DEBIT CARDS]. CPS will not charge the Buyer’s credit or debit card until the Products are despatched.


7.2 No payment shall be deemed to have been received until CPS has received cleared funds.


7.3 All payments payable to CPS under the Contract shall become due immediately on its termination despite any other provision.


7.4 If the Buyer fails to pay CPS any sum due pursuant to the Contract, the Buyer shall be liable to pay interest to CPS on such sum from the due date for payment at the annual rate of 4% above the base lending rate from time to time of HSBC Bank PLC accruing on a daily basis until payment is made, whether before or after any judgment. CPS reserves the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998.

8.1 Where CPS is not the manufacturer of the Products, CPS shall endeavour to transfer to the Buyer the benefit of any warranty or guarantee given to CPS.


8.2 CPS warrants that (subject to the other provisions of these conditions) on delivery, and for a period of 12 months from the date of delivery, the Products shall:


8.2.1 be of satisfactory quality within the meaning of the Sale of Goods Act 1979;


8.2.2 be reasonably fit for any particular purpose for which the Products are being bought if the Buyer had made known that purpose to CPS in writing and CPS has confirmed in writing that it is reasonable for the Buyer to rely on the skill and judgement of CPS.


8.3 For the avoidance of doubt, CPS will have no liability or responsibility under the above warranties for any fault which is the result any use of the Products which is not in accordance with the manufacturers’ instructions or which is due to faulty installation.


8.4 CPS shall not be liable for a breach of any of the warranties in clause 8.2 unless:


8.4.1 the Buyer gives written notice of the defect to CPS, and, if the defect is as a result of damage in transit to the carrier, within 10 Working days of the time when the Buyer discovers or ought to have discovered the defect; and


8.4.2 CPS is given a reasonable opportunity after receiving the notice of examining such Products and the Buyer (if asked to do so by CPS) returns such Products to CPS’ place of business at CPS’ cost for the examination to take place there.


8.5 CPS shall not be liable for a breach of any of the warranties in clause 8.2 if:


8.5.1 The Buyer makes any further use of such Products after
giving such notice; or


8.5.2 The defect arises because the Buyer failed to follow CPS’ oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Products or (if there are none) good trade practice; or


8.5.3 The Buyer alters or repairs such Products without the written consent of CPS.


8.6 Subject to clauses 8.3 and 8.4, if any of the Products do not conform with any of the warranties in clause 8.2 CPS shall at its option repair or replace such Products (or the defective part) or refund the price of such Products at the pro rata Contract rate provided that, if CPS so requests, the Buyer shall, at CPS’ expense, return the Products or the part of such Products which is defective to CPS.


8.7 If CPS complies with clause 8.5 it shall have no further liability for a breach of any of the warranties in clause 8.2 in respect of such Products.


8.8 Any Products replaced shall belong to CPS and any repaired
or replacement Products shall be guaranteed on these
terms for the unexpired portion of the 12 month period.

9.1 Subject to clauses 3, 4 and 8, the following provisions set out the entire financial liability of CPS (including any liability for the acts or omissions of its employees, agents and subcontractors) to the Buyer in respect of:


9.1.1 breach of these conditions, including any deliberate breach of these conditions by CPS, or its employees, agents or subcontractors;


9.1.2 any use made or resale by the Buyer of any of the Products, or of any product incorporating any of the Products; and


9.1.3 any representation, statement or tortuous act or omission including negligence arising under or in connection with the Contract.


9.2 All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from the Contract.


9.3 Nothing in these conditions excludes or limits the liability of CPS:


9.3.1 for death or personal injury caused by CPS’ negligence; or


9.3.2 for any matter which it would be illegal for CPS to exclude or attempt to exclude its liability; or


9.3.3 for fraud or fraudulent misrepresentation.


9.4 Subject to clauses 9.2 and 9.3:


9.4.1 CPS’ total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the Contract shall be limited to the Contract price; and


9.4.2 CPS shall not be liable to the Buyer for loss of profit, loss of business, or depletion of goodwill in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the Contract.

10.1 CPS may assign the Contract or any part of it to any person, firm or company.


10.2 The Buyer shall not be entitled to assign the Contract or any part of it without the prior written consent of CPS.

11.1 CPS reserves the right to defer the date of delivery or to cancel the Contract or reduce the volume of the Products ordered by the Buyer (without liability to the Buyer) if it is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of CPS including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, provided that, if the event in question continues for a continuous period in excess of 180 days, the Buyer shall be entitled to give notice in writing to CPS to terminate the Contract.

12.1 If the Buyer have any questions or if the Buyer have anycomplaints, please contact CPS by telephoning thecustomer service team at 0044 (0) 1279 505514 or bysending an email to [email protected].


12.2 CPS will use the personal information that the Buyer provides to:


12.2.1 provide the Products;


12.2.2 process the Buyer’s payment for such Products; and


12.2.3 inform the Buyer about similar products or services that CPS provides, but the Buyer may request to stop receiving these at any time by contacting CPS.


12.3 The Buyer agrees that CPS may pass personal information about the Buyer to credit reference agencies. CPS will not give personal data about the Buyer to any other third party.

13.1 Each right or remedy of CPS under the Contract is without prejudice to any other right or remedy of CPS whether under the Contract or not.


13.2 If any provision of the Contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the Contract and the remainder of such provision shall continue in full force and effect.


13.3 Failure or delay by CPS in enforcing or partially enforcing any provision of the Contract shall not be construed as a waiver of any of its rights under the Contract.


13.4 Any waiver by CPS of any breach of, or any default under, any provision of the Contract by the Buyer shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms of the Contract.


13.5 A person who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement. Notwithstanding that any term of this agreement may be or become enforceable by a person who is not a party to it, the terms of this Agreement or any of them may be varied, amended or modified or this Agreement may be suspended, cancelled or terminated by Agreement in writing between the parties or this Agreement may be rescinded (in each case), without the consent of any such third party.


13.6 Any notice required to be given pursuant to the Contract shall be in writing, and shall be sent to the other party to its registered office or such changed address as is notified by the other party from time to time. Notices may be sent by first-class mail or fax, provided that faxes are confirmed within 24 hours by first-class mailed confirmation.


13.7 This Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law, and the parties submit to the exclusive jurisdiction of the English courts.


We use cookies to give you the best experience on our website. You can change your cookies settings at any time!


By using our website you are consenting to our use of cookies.